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Whether
contracting for one mold or a program of a hundred tools, much more
is involved than just placing an order and waiting for delivery.
Day to day liaison is needed to address technical issues, manage
engineering changes, and provide the customer with a high level
of confidence that the program is on schedule and the parts will
meet specifications. PacMold assigns
a program manager in its California office to each job. As close
as your telephone, these American engineers are the critical interface
that is missing in any direct offshore purchase. They provide day-to-day
communications including detailed weekly progress charts and digital
photos of work-in-progress. |
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