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Whether contracting for one mold or a program of a hundred tools, much more is involved than just placing an order and waiting for delivery. Day to day liaison is needed to address technical issues, manage engineering changes, and provide the customer with a high level of confidence that the program is on schedule and the parts will meet specifications.

PacMold assigns a program manager in its California office to each job. As close as your telephone, these American engineers are the critical interface that is missing in any direct offshore purchase. They provide day-to-day communications including detailed weekly progress charts and digital photos of work-in-progress.

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